Between 12:02 and 12:25 on the 5th October the core network at the Datanet Farnborough Data Center suffered from a stability issue causing packet loss and interruption to connectivity for some customers.The source of these issues was isolated to specific ports which were disabled allowing the network to return to stability.We continue to investigate the…
At around 4:24 this morning a fire alarm/power outage occurred at the Harbour Exchange/LD8 data centre in London. This power issue affected a number of floors in the DC and as of 8:40, equipment was being moved across to alternative power infrastructure. This issue affected one of our redundant backbone links as well as peering…
07/08/19 – Our supplier has resolved the issue with our circuit between Aspen House, Fleet and Equinix data centre, London. The issue was resolved on 06/08/19 at 22:36 and the circuit has been fully operational since then. 06/08/19 at 15:48 – We became aware of an issue relating to one of our core network links…
08/01/19 16:20 Customers with services including connectivity at Aspen House Data Centre will have experienced a short period of disruption and all services were restored at 16:26 We apologise for the inconvenience.
12:30 The core network issues were resolved within 15 minutes. All systems are up. Further report to follow. 12:15 Datanet is currently experiencing a core network issue affecting multiple customers and services. Our engineers are working on the issue to find a resolution. We apologise for the inconvenience.
June 25th 2018 20:00 Engineers have resolved all issues affecting the network June 25th 2018 10:24 We are currently investigating a problem on our network affecting some customers. We apologise for the inconvenience.
7/3/2016 We have successfully completed our network maintenance this evening, it took longer than planned, however we are pleased to advise that the new Juniper equipment is operational alongside the existing Cisco and the new 10Gb circuits are also connected alongside the 1Gb circuits and all is working well. Please contact technical support as normal if you experience any issues.
12/02/16 Our core network continues to operate as expected however our LINX peering will remain shut down until we introduce it to our new Juniper core network
10/02/16 at 16.30 an issue was identified with our LINX peering and we believe that this has now been resolved. Please accept our apologies for the inconvenience caused. 10/02/16 at 15.00 we became aware of an issue relating to our core network. Our engineers are currently working to resolve this issue as a matter of…
23:30 – Testing is now complete and the network is back to normal.22:30 – Both core switches have been successfully restarted, the core network will be tested for the next hour.16:30 – Due to continued packet loss on the core at Aspen House, we will reload the core Cisco routers at 9pm tonight. This is not expected…