Remote Intelligent Hands

No need to visit the data centre

We go above and beyond every day for our customers and actually going above and beyond is normal and no more than our customers expect from their trusted accommodating and helpful Hosting partner.

Datanet has been providing hosting and connectivity solutions to UK business since 1996 and we know that, along with sensible pricing, what business like yours really need is a helpful, accommodating, knowledgeable hosting and cloud partner.

Datanet can provide you with full 47U racks i.e. 47 locations for a 1U or standard server, that is quite a lot of space. The next step down in terms of space is the ⅓ (one-third) rack, this is a 47U rack divided in three along with separating plates so 14U with individual doors and separating shelves, each with its own lockable door, a pair of diverse power feeds and a pair of redundant 1Gb internet feeds, oh yes and 24×7 access and support.

Jobs we complete for our customers

Having trusted your important IT equipment to us, what happens when something needs doing? We can help with that too, what you can’t do remotely we will help with our intelligent hands service.

Here are a few examples of the hundreds of jobs we have done for our customers during lockdown:

Installed additional customer devices delivered to us here at Aspen House
Dispatched warranty replacement faulty equipment back to manufacturer
Swapped and added RAM, Hard Drives and repatched Cables
Power-cycled servers, routers, switches and firewalls
Audited rack contents
Allocated/configured IP’s
Escorted 3rd party engineers to customer racks
Helped customers access devices that they had lost passwords for!
Configured and shipped routers, switches and firewalls to customer sites
Received goods and deliveries and kept them safe for you (and reminded you about them)
Here for you on the end of the phone 24×7 when you needed us
Tested, cleaned up and locked up after ourselves and kept you informed